White-glove training that actually works.

Go-lives typically fall between 1 and 9 months, with most of that range driven by data-migration requirements. The path runs discovery, super-user training, staff training, and workflow validation before go-live. Legacy PACS replacements commonly run 6–12 months.

Super-users are radiologists at each site whom Sirona trains deeply on the full system before go-live. They learn configuration, troubleshooting, and edge cases, then test real clinical scenarios during workflow validation. After go-live, they're your internal champions — leading refresher training and handling first-line workflow questions.

Super-user training is part of Sirona's standard onboarding, and we plan it around your reading schedules so super-users have protected time before go-live. The payoff is an internal knowledge base that accelerates adoption across the entire practice.

No. Training is ongoing. When Sirona releases new features, your team learns them through webinars, demos, and workshops. New staff get structured onboarding. Refresher sessions keep skills sharp. Training is a continuous practice, not a one-time event.

Yes. Go-live coverage is heaviest in the first week and steps down as your team gains confidence. Sirona's standard 24/7 support, with standardized tiers based on issue severity, continues from there.

Role-specific video modules, quick-reference guides, and scenario-based practice exercises, all customized to your practice's workflows and integration setup. Super-users get comprehensive documentation; staff radiologists get focused reading-workflow guides; techs get worklist guides; admins get configuration guides. All materials remain available post-go-live for ongoing reference.